Privacy Policy

Our full Privacy Policy for using SwingHub.


Privacy Policy

Effective Date: 5th June 2023

This Privacy Policy describes how SwingHub Ltd ("we," "us," or "our") collects, uses, stores, and protects personal information obtained from users ("you" or "users") of our mobile application and website (collectively referred to as the "Services"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Information We Collect

1.1 Personal Information: - When you create an account, we may collect your name, email address, and any other information you provide during the registration process. - We may collect information you provide when contacting us for support or inquiries.

1.2 Usage and Device Information: - We may collect information about your use of the Services, such as your IP address, device type, operating system, browser type, and other technical information. - We may collect usage data, including interactions with the app, feature usage, and performance metrics.

1.3 Cookies and Similar Technologies: - We use cookies and similar technologies to enhance your experience on our website and app, collect usage information, and analyse trends. - We use Google Analytics 4, Google Ads, TikTok Ads, Twitter Ads, Meta (Facebook and Instagram) Ads, Pinterest Ads, and third-party affiliate network ads to track user interactions and serve targeted ads. Please refer to their respective privacy policies for more information on their data practices.

How We Use Your Information

2.1 Providing and Improving the Services: - We use your information to provide, maintain, and improve the functionality of the Services. - We analyse usage patterns and trends to enhance the user experience and optimise our Services.

2.2 Communications: - We may use your contact information to send you administrative messages, updates, and respond to your inquiries. - With your consent, we may also send you promotional emails or newsletters about our products or services.

2.3 Marketing Consent: - Marketing consent for receiving promotional communications is controlled within the mobile app. You can manage your preferences and opt-in or opt-out of marketing communications through the app settings.

2.4 Individual Tracking and Consent: - Individual tracking conducted by social platforms, such as Google Analytics, TikTok, Twitter, Meta (Facebook and Instagram), Pinterest, and third-party affiliate networks, is subject to the terms and policies agreed upon within each platform. SwingHub Ltd does not control the individual tracking mechanisms implemented by these platforms.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. We will securely delete or anonymise your information when it is no longer needed.

  1. Data Sharing and Transfers

We may share your personal information with trusted third parties, such as service providers and business partners, to facilitate the provision of our Services. We ensure that any third parties processing personal information on our behalf provide sufficient guarantees to protect your privacy.

  1. Your Rights

As a user, you have certain rights regarding your personal information, including the right to access, rectify, erase, restrict processing, and object to the processing of your data. You may exercise these rights by contacting us using the information provided below.

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SwingHub Ltd 86-90 Paul Street, London, England, EC2A 4NE

Email: [email protected]